Solutions by departments

Considering that each department in a company has its specific needs, below are some of the most common roles of corporations, the most typical problems or challenges, and the solutions and benefits our products can deliver.

Management
Commercial/Sales Management
Administration/Finance Department
Marketing Department
Digital Transformation Department
IT Department
Sales Team/Sales Reps

Management

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Challenges for Management

Management’s main goals are to make the business more efficient and grow revenue. KPI reports and tracking are needed for that. Addressing the digital transformation of sales is a challenge for the managers of any company, even knowing that it will boost the firm’s profile, drive more meaningful customer relations, and improve returns by lowering acquisition costs and boosting conversion rates and sales.

solutions and benefits

Commercial / Sales Address

Challenges of business management

Commercial management’s main goal is to sell more and gain more customers. KPI reports and tracking are needed for that. Without the required digital transformation, the most common problems in this department tend to be poor insight into sales activity and ignorance around what happens during visits. Seller productivity can also be sluggish, with staff putting little effective time into visits and too much effort into preparation, reporting, etc.

solutions and benefits

Administration - finance department

Challenges of the administration department

The numerous channels and formats for receiving seller and buyer queries and orders involve a significant effort for the administration department of any firm. They are also a source of potential errors and a lot of time is wasted going over and correcting them. With a poorly digitized system, the administration department must put a lot of time into providing sales support (customer information, item availability, etc.). This generates interdepartmental tension.

solutions and benefits

Marketing department

Marketing team challenges

In a company that has not been digitally transformed, a great deal of the work done by the marketing department is not tapped. Too much time is spent producing information and creating updated content that sellers do not use. This hurts the brand as customers are shown content that is not aligned or information that is not current. The marketing department is unaware of the material the sellers use and how they use it, and this makes it impossible to correct or improve the content and sales pitch.

solutions and benefits

Digital Transformation Department

Challenges of the digital transformation department

Commercial management’s main goal is to sell more and create more customers. KPI reports and tracking are needed to do that.  Without the required digital transformation, the most common problems in this department tend to be poor insight into sales activity and ignorance around what happens during visits. Seller productivity can also be sluggish, with staff putting little effective time into visits and too much effort into preparation, reporting, etc.

solutions and benefits

IT department

Challenges of the IT department

The IT department,

As the area responsible for the technological tools, the IT department has the ongoing challenge of keeping the tools up to date, eliminating inefficient and/or isolated solutions. A further aim is to unify the company’s information systems and processes. With regard to the incorporation of new digital tools, the possibility of integration with ones the company already uses (CRM/ERP) is very important. The choice of problematic solutions must be avoided and they must have the lowest internal support cost for users, deployment, and maintenance.

solutions and benefits

Sales team / Sellers

Challenges of the commercial team

The sales team often has the problem of needing to handle complex tools that take up too much of their time. Sellers may also lack the tools, content, or material to best present the company’s products and services. They face the challenge of working more independently within a consistent corporate sales pitch and being able to better detect opportunities, harnessing instruments that facilitate sales activity across the sales cycle.

solutions and benefits

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