On 28 April, many of us were surprised by the blackout that affected the entire peninsula, leaving thousands of people and businesses without electricity supply and without an internet connection for several hours. No connection, no communication… and no access to key information in the middle of the working day.

This unexpected situation paralysed many activities: systems stopped, communications were interrupted and, in many cases, the ability to operate or work normally was lost. This type of incident, although infrequent, reminds us of the importance of being prepared and of having tools that allow us to keep working even when the most basic resources fail.

Even in aeroplane mode: how CatalogPlayer guarantees business continuity, with or without connection

At CatalogPlayer we have spent time developing solutions designed precisely to guarantee the autonomy of sales teams in any situation. That is why, when a blackout or a network outage occurs, our app keeps working without problems.

When we say that you can keep working even «in aeroplane mode», it is not just a metaphor. In fact, even if the tablet has no signal or is offline, the app remains fully operational. This allows mobile sales forces to act with total autonomy.

Sales teams who are users of CatalogPlayer can continue using the app in offline mode normally and without interruptions, through their tablet:

• Access and browse digital catalogues, documents and all product information
• Record and report sales visits
• Generate and report orders
• Send capsules or commercial offers

All of this without needing to be connected to the internet, in our mobile sales solutions for tablet: Mobile Sales o Content Hub.

And the best and most important part: the orders, visits and interactions that sales reps made in offline mode are not lost, they are recorded and synchronised automatically as soon as the device regains its connection. Because unforeseen events should not slow down sales.

Solid infrastructure, online services always available

During the blackout of 28 April, we were also able to verify another key advantage of our platform: CatalogPlayer's online services — such as B2B Ecommerce or the PIM for managers — were not affected at any point.

Thanks to a robust and scalable cloud infrastructure, the platform continued to function completely normally, offering access to administrators, customers and commercial managers who did have a connection from other locations. CatalogPlayer guarantees a high level of availability, even in critical situations.

In an environment where we depend increasingly on connectivity, having solutions that ensure business activity continuity in the face of unforeseen events becomes a necessity. With tools such as CatalogPlayer, your sales team is prepared to keep operating without interruptions, even when technology fails. Because selling without a connection, continuing without coverage and being able to keep working without depending on the external context, is possible when you have the right solution.