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CP Academy (4): A memorable customer experience with our Mobile CRM

Do you want to know how to increase customer engagement?

Your company may have all the necessary resources to offer a memorable customer experience. But with CatalogPlayer, we help you centralise all this information and manage it optimally. All thanks to our mobile CRM, which works on sales reps' tablet devices, even when offline.

At CatalogPlayer we know that it is essential to know your customers well to make sales visits truly memorable. That is why our mobile CRM makes the difference.

 

Why does our CRM make the difference?

Our platform provides much more than a list of customers with information records. Our CRM gives you total control over your sales visits, and gives the sales rep everything they need to go out and sell.

👉 𝗕𝗲𝗳𝗼𝗿𝗲 𝘁𝗵𝗲 𝘃𝗶𝘀𝗶𝘁. You will be much better prepared than ever, thanks to the visit calendar and the route organiser (connected to GPS). In addition, you will have quick access to customer records, as well as all the content you need to sell, in a visually appealing way and automatically segmented by customer.

👉 𝗗𝘂𝗿𝗶𝗻𝗴 𝘁𝗵𝗲 𝘃𝗶𝘀𝗶𝘁. You will be able to offer a unique customer experience that sets you apart from the competition thanks to the high degree of personalisation the platform allows. The app gathers all the information about the customer's profile and purchase history to recommend the most suitable content. This makes spotting sales opportunities more effective than ever.

👉 𝗔𝘁 𝘁𝗵𝗲 𝗲𝗻𝗱 𝗼𝗳 𝘁𝗵𝗲 𝘃𝗶𝘀𝗶𝘁. Once finished, you will be able to obtain reports on the visit automatically. In addition, with integration into your company's ERP, no information is lost, so more accurate and detailed analytics are obtained, allowing management to define a more suitable sales strategy.

In the new CP Academy video we present all the resources of our sales platform that will allow you to improve -and enhance- the good relationship with customers.

 

We explain it in this short video ⬇️

 

As you can see, our CRM is not just a way to organise yourself better, it is an opportunity to enhance customer centrality, what we call Customer Centricity, with a tool that constantly improves their experience.

And there is much more! Stay tuned to discover in new videos all the features of our platform, that will help you make the difference with your customers.

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