Artificial intelligence has entered businesses with force and very rapidly. There are an increasing number of assistants capable of answering questions, summarising documents, generating content or consulting corporate information.

However, in a B2B commercial environment, having an assistant that simply «knows things» is no longer enough.

A sales team needs an AI that understands its context, its business rules, its customers, its products and, above all, that is capable of helping to execute real commercial processes.

That is where Caitium makes the difference.

From AI that answers to AI that helps sell

Many AI agents on the market start from a generalist approach. They connect corporate information so that the user can consult it using natural language.

Caitium starts from a different premise: AI must be integrated within the commercial process.

That means it must not only be able to answer questions such as: “What products do we have for this type of customer?”,  but also questions much more closely linked to day-to-day sales:

“What products from this family does this customer usually buy?”
“What promotions do they have available?”
“What similar items could I recommend to them?”
“What stock do we have available?”
“What orders have they placed over the last few months?”

And, even more importantly: “Prepare an order for me with these products.”

That leap between consulting information and acting on the commercial process is one of Caitium's main differences.

An AI specialised in B2B commercial activity

Caitium is not a generalist assistant subsequently adapted to a business environment. Our sales agent is specifically designed to work on B2B commercial processes. That implies understanding elements that form part of the day-to-day work of a manufacturer, distributor or wholesaler.

That is why Caitium understands:

• customers and contacts
• products and references
• price lists
• commercial terms
• stocks
• promotions
• orders
• purchase history
• commercial documentation
• technical information
• sales network activity

The result is an AI that can act as an intelligent layer over the company's commercial ecosystem. It is not just about facilitating access to information. It is about transforming that information into commercial knowledge that can be put into practice immediately.

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What sets Caitium apart from other AI agents on the market? (2): Conversational B2B commerce