Thanks to this new product you can connect your ERP with your WhatsApp Business Platform.
We present a new solution ideal for companies with sales teams that communicate with their customers through WhatsApp and even receive orders through this channel. With CP WhatsApp Sales you can improve the efficiency of using this channel.
Easy implementation of the connector and start-up so that you can quickly start receiving orders from WhatsApp to your ERP.
Main functions
1- Receive orders from WhatsApp
The sales team can create the order proposal quickly, which can contain:
– The items most consumed by the customer
– The items most relevant to the customer
– Mix of usual items + recommendations/suggestions
– Manual selection of items created by the salesperson
The customer receives the proposal (with their rates), through WhatsApp, and can select the items they are interested in and quantities. Finally, they place the order or save the basket.
2- Share exclusive content for a customer
Send content and commercial catalogues focused and directed at the end customer.
This content can be: products, favourites lists
or interactive books.
3- Segmented sends to groups
We can generate segmented sends to groups of customers through WhatsApp. These groups can be selected manually or dynamically (based on customer segmentation or their KPI data).
We can generate lists in reference to order frequency, order dates, average order volume, order types, date of last order, geographical area, sector, etc.
Who is it aimed at?
- It is an ideal solution for companies with sales teams that communicate with their customers through WhatsApp and even receive orders through this channel. With this solution you can improve the efficiency of using this channel.
- Especially used and valued by customers in the Horeca and Fashion sectors.
- Aimed at both customers who already use any of the Catalog Player products (such as Mobile Sales or Ecommerce B2B), and any company that uses a compatible ERP. From Catalog Player we provide an administration panel to connect your ERP with WhatsApp Business 24/7 and take advantage of all the functions of our solution.
